Terms of Service & Conditions

To use our Services, you must be at least 18 years old or the age of majority in your jurisdiction, and capable of forming a legally binding contract under the Indian Contract Act, 1872.

When creating an account, you agree to:

We reserve the right to suspend or terminate accounts that contain false, misleading, or fraudulent information, or that otherwise violate these Terms.

If you register on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and the organization accepts responsibility for its personnel’s compliance.

The Services are not directed to, and are not intended for use by, anyone under eighteen (18) years of age, and we do not knowingly permit anyone under 18 to create an account on Wyu or Wyu Ops.

As of this date, the Services do not offer in-app purchases or the sale of goods/items. We reserve the right to introduce paid premium features, in-app purchases, digital tools, and the sale of goods across our platforms at any time in the future. Such transactions will be subject to applicable local taxes and the payment processing terms of our third-party payment gateway providers, and will be governed by these Terms as updated, or by a supplementary purchase policy issued at that time.

The Company may offer free trial access to the Services for a specified period, which may be extended at the Company's sole and absolute discretion. Notwithstanding any provision to the contrary in these Terms, all free trials, evaluation periods, and discretionary extensions are provided on an "AS-IS" and "AS-AVAILABLE" basis without any warranties, express or implied. The Uptime SLA and Service Credit provisions contained in Section 10.3 do not apply to any free, trial, or discretionary access tiers. The Company reserves the right to terminate, modify, or suspend free or extended trial access at any time, for any reason, without notice and without liability.

You retain ownership of any text, images, photos, videos, messages, or other media you create or upload to the platform (“User Content”). By posting or uploading User Content, you grant Labecon Innovations Private Limited a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, display, reproduce, modify, adapt, and distribute your User Content solely for the purpose of operating, marketing, and improving our Services.

When posting on the social media feed or using the Chat Feature, you strictly agree NOT to post, transmit, or share content that:

Because messages sent via the Chat Feature are end-to-end encrypted, the Company generally cannot access, read, or proactively monitor the content of private messages in transit. You acknowledge that:

If you receive content via the Chat Feature that violates these Terms or applicable law, report it using in-app tools or by emailing grievance@wyu.work. Where a user voluntarily submits reported content to us, or where legally required, we may act on it, including suspending accounts.

For publicly posted User Content (e.g., the social media feed), we reserve the right (but assume no obligation, except where legally required) to monitor, review, filter, or remove content that violates these Terms, and to suspend or permanently ban accounts engaging in abusive conduct.

We provide in-app tools that allow you to block other users, restrict who can contact or view your profile and posts, and report User Content, messages, profiles, or conduct that you believe violates these Terms or applicable law. Where you submit a report, we may review the reported content or account and take action at our discretion, which may include warning the user, removing content, or suspending or terminating the account, consistent with Sections 5.4 and 12.4. Blocking another user will, where technically feasible, prevent further messages or content from that user from reaching you, but does not retroactively delete content or messages already sent or viewed.

We have zero tolerance for child sexual abuse material (“CSAM”) and any content or conduct that sexualizes, endangers, or exploits a minor, whether on the social media feed, the Chat Feature, or elsewhere on the platform. You must not use the Services to create, upload, transmit, solicit, or distribute any such material. We will remove any such content upon discovery, immediately suspend or terminate the accounts involved, and report such content and the associated account information to the National Center for Missing & Exploited Children (NCMEC) and/or Indian law enforcement authorities, as required or permitted by applicable law, including the Protection of Children from Sexual Offences (POCSO) Act, 2012 and the IT Rules. We may take these actions without prior notice to the user involved.

Depending on the number of registered users of the social media feed and/or the Chat Feature in India, we may, at a future date, meet the threshold to be classified as a “Significant Social Media Intermediary” (“SSMI”) under the IT Rules. If and when that threshold is met, we will, as required by law: (a) appoint and publicly name a Chief Compliance Officer, a Nodal Contact Person, and a Resident Grievance Officer, each resident in India; (b) publish periodic compliance reports; and (c) comply with applicable requirements regarding the identification of the first originator of a message where legally mandated by a court or competent authority under the IT Rules, to the extent such requirements apply to the Chat Feature. You acknowledge that if such obligations come to apply to the Chat Feature, they may, to the extent required by law, affect the scope of the end-to-end encryption described in Section 5.3, and we will update these Terms and our Privacy Policy accordingly before any such change takes effect.

To protect the Chat Feature and the social media feed from misuse, we impose reasonable technical and behavioural limits on messaging and broadcast activity. You agree that you will not, and will not attempt to:

We may, at our discretion and without prior notice, apply technical measures such as forwarding limits, rate limits, or temporary messaging restrictions to an account, and may suspend or terminate accounts that repeatedly engage in the conduct described above, consistent with Sections 5.4 and 12.4. Because the Chat Feature is end-to-end encrypted as described in Section 5.3, these limits are generally enforced through message metadata and behavioural patterns (for example, send frequency and fan-out) rather than through review of message content.

The social media feed and Chat Feature are intended for professional networking, workforce-related communication, and general social interaction, and, other than as expressly described in Section 4.2, we do not currently operate a marketplace, buy/sell listings feature, or payment-facilitation service for transactions between users. However, we recognize that users may use posts, profiles, or messages to arrange the sale, purchase, exchange, rental, or provision of goods, services, referrals, or work opportunities directly with other users ("Peer-to-Peer Transactions"). If you choose to do so:

The Services — including all software code, visual design, user interfaces, branding elements, trademarks, service marks, logos, graphics, and text — are the exclusive property of Labecon Innovations Private Limited and are protected by applicable copyright, trademark, and intellectual property laws of India and international treaties.

The Wyu and Wyu Ops mobile and web applications, together with any client-side code, software development kits, or components you download, install, or access as part of the Services ("Software"), are licensed, not sold, to you. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Software, in object-code form only, solely on devices that you own or control and solely to access and use the Services for their intended personal or business purpose.

6.2.1 Additional Terms for Apple App Store Distribution

If and when the Software is made available for download through Apple's App Store, the following additional terms apply to your use of that version of the Software, as between you, the Company, and Apple Inc. ("Apple"):

Except as explicitly permitted in these Terms (including Section 6.2's open-source carve-out), no part of the Services, the Software, or platform content may be copied, reproduced, modified, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, rented, leased, sublicensed, or reverse-engineered without our express prior written permission; see also the platform-integrity restrictions in Section 16.

If you believe any material available through the platform infringes your intellectual property rights, notify our Grievance Officer at grievance@wyu.work with sufficient detail to identify the material and your rights. We will review and respond in accordance with applicable law.

THE SERVICES (INCLUDING WYU AND WYU OPS) ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LABECON INNOVATIONS PRIVATE LIMITED EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, COMPLETELY SECURE, OR ACCURATE AT ALL TIMES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LABECON INNOVATIONS PRIVATE LIMITED, ITS DIRECTORS, EMPLOYEES, OFFICERS, AGENTS, AFFILIATES, OR THIRD-PARTY CLOUD INFRASTRUCTURE AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, LOSS OF DATA, WORK STOPPAGE, BUSINESS INTERRUPTION, PROPERTY DAMAGE, THEFT, FRAUD, PERSONAL INJURY, OR CONTRACTUAL BREACH — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICES, OR THE CONDUCT OF ANY USER (INCLUDING ANY VERIFIED USER, AS DESCRIBED IN SECTION 15), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT, IF ANY, PAID BY YOU FOR THE SERVICES IN THE THREE (3) MONTHS PRECEDING THE CLAIM (OR, WHERE NO AMOUNT HAS BEEN PAID, INR 5,000). NOTHING IN THIS SECTION LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE INDIAN LAW.

We do not guarantee that the Services will be available at all times, uninterrupted, or free from errors. The Services may be unavailable from time to time due to scheduled or emergency maintenance, updates, capacity constraints, or failures of third-party infrastructure (including hosting, telecommunications, or payment providers) outside our reasonable control.

Unless a separate Master Services Agreement, Subscription Agreement, or order form with a Wyu Ops business client expressly states different availability terms (in which case that document's terms govern exclusively for that client), the following default service-level terms ("Default SLA") apply automatically to paid Wyu Ops subscriptions, so that a baseline commitment and remedy exist even where no SLA has been separately negotiated:

Nothing in this Default SLA modifies, expands, or is in addition to the liability cap in Section 10.2. The service credit described above is the sole and exclusive remedy for any failure to meet the Availability Target, to the fullest extent permitted by applicable law. See also Section 17 for third-party links and services generally, including the third-party identity verification vendor described in Section 15.

We are constantly evolving the Wyu and Wyu Ops platforms. Accordingly, we reserve the right, at our sole discretion and at any time, to add, remove, or change any feature, functionality, or component of the Services (including the social media feed, the Chat Feature, and subscription tiers), whether temporarily or permanently, with or without prior notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation of the Services or any part of them.

We may revise or amend these Terms at any time at our sole discretion, by posting the updated Terms on the Website and/or through the applications, and updating the “Last Updated” date above. Where a change is material, we will provide notice that we consider reasonable under the circumstances — for example, by email or an in-app notification. Any Revised Version will take effect from the date it is posted and will not apply retroactively to disputes arising before that date. Your continued use of the Services after a Revised Version takes effect constitutes your acceptance of it; if you do not agree to the revised Terms, you must stop using the Services and may terminate your account as described below.

For paid Wyu Ops business subscribers, if we make a material change to these Terms that materially adversely affects your use of the Services, you may notify us in writing within thirty (30) days of receiving notice. If we cannot reasonably accommodate your objection, you may terminate your subscription as your sole remedy, and receive a pro-rata refund of any prepaid, unearned subscription fees for the remaining term.

You may stop using the Services and close your account at any time, by using the in-app account-deletion option or by writing to grievance@wyu.work. For Wyu Ops business subscribers, cancellation of a paid subscription is additionally subject to the notice period and billing terms in the applicable order form or MSA.

We may suspend or terminate your account or your access to all or part of the Services, at any time, with or without notice, if: (a) you breach these Terms or any applicable law; (b) you provide false, inaccurate, or incomplete information; (c) your conduct on the platform, the social media feed, or the Chat Feature creates legal exposure, harm, or risk to us, other users, or third parties; (d) we are required to do so by law or by a competent authority; or (e) we reasonably decide, for any other legitimate business reason, to discontinue offering the Services to you.

Upon termination or suspension of your account or these Terms, for any reason:

Sections 6 (Intellectual Property Rights), 7 (User Feedback and Suggestions), 9 (Indemnification), 5.6 (Child Safety and Zero Tolerance for CSAM), 5.9 (Peer-to-Peer Transactions and No Marketplace Warranty), 10 (Disclaimer of Warranties & Limitation of Liability), 11 (Grievance Redressal), 12.5 (Effect of Termination), 13 (Governing Law and Dispute Resolution), 14 (Miscellaneous), 15 (Employment, Verification, and Workforce Disclaimer), 16 (Platform Integrity, Automated Access, and Scraping), 17 (Third-Party Links and Services), 18 (Export Control and Sanctions Compliance), 19 (Government and Law Enforcement Requests), and 20 (Security Research and Responsible Disclosure), and any other provision which by its nature is intended to continue, will survive termination or expiration of these Terms.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Before initiating arbitration under Section 13.4 or approaching a court or consumer forum under Section 13.3 or 13.5, the party raising a dispute will first send written notice describing the dispute to the other party (to the Company, at grievance@wyu.work; to you, at the email or postal address on your account) and both parties will attempt in good faith to resolve the dispute through direct negotiation for at least thirty (30) days from the date of that notice.

This Section 13.3 applies to disputes raised by an individual user of the Wyu application in their personal capacity (and not to Wyu Ops business subscribers, who are instead governed by Section 13.4). If a dispute is not resolved under Section 13.2 within the period stated there, the dispute shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India, and you may, at your option, and notwithstanding anything else in these Terms, bring the dispute before a consumer forum or commission of competent jurisdiction under the Consumer Protection Act, 2019, or any other statutory authority you are entitled to approach under applicable Indian law. Disputes under this Section 13.3 are not subject to mandatory arbitration.

This Section 13.4 applies only to disputes between the Company and a Wyu Ops business subscriber arising out of or relating to these Terms, including the validity, breach, or termination thereof (a "Dispute"). If such a Dispute is not resolved under Section 13.2 within the period stated there, it shall, except as set out below, be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 (as amended from time to time). The arbitration will be conducted as follows:

Notwithstanding the foregoing, either party may seek interim, urgent, or injunctive relief from a court of competent jurisdiction at any time, including to prevent actual or threatened infringement of intellectual property rights, unauthorized access to the Services, or misuse of confidential information, without first pursuing arbitration.

Subject to Sections 13.2, 13.3, and 13.4, and for any matter not required to be arbitrated under Section 13.4 (including applications for interim relief and proceedings to enforce an arbitral award), the courts located in Indore, Madhya Pradesh, India shall have exclusive jurisdiction.

These Terms, together with our Privacy Policy, our Privacy Policy Addendum for Wyu Ops, our UGC & Content Moderation Policy, our Community Guidelines, and any applicable order form, MSA, or Promotion-specific rules, constitute the entire agreement between you and the Company regarding the Services, and supersede any prior agreements or understandings, whether written or oral, on that subject.

If any provision of these Terms is found by a court or authority of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

No failure or delay by either party in exercising any right, power, or remedy under these Terms will operate as a waiver of that right, power, or remedy, and no waiver will be effective unless made in writing.

We may assign or transfer our rights and obligations under these Terms, in whole or in part, to any affiliate or successor entity (including in connection with a merger, acquisition, or sale of assets), without your consent. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may provide notices to you electronically — by email, through an in-app notification, or by posting on the Website — and such notices will be deemed given upon posting or transmission. Notices to us should be sent to grievance@wyu.work or the postal address in Section 21.

Neither party will be liable for any failure or delay in performance under these Terms resulting from causes beyond that party’s reasonable control, including natural disasters, acts of government, internet or telecommunications failures, labour disputes, or other similar events.

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and the Company. For Wyu Ops business users, the relationship between the Company and the subscribing business is that of independent contractors.